Can I get help?

The legal assistance we provide includes legal advice, writing letters, speaking to relevant authorities or opponents, negotiating settlements to disputes, and representation in the courts. Although these services will be provided free, you might still need to pay your own legal expenses, such as the cost of instituting proceedings, or other expenses, such as getting to court.

We provide help on a wide variety of problems and disputes, such as housing, consumer law, employment law and Council tax - although we will usually not take on family disputes where children are involved; the interests of children require professional legal representations.

In addition, we will not take on your case if:

  • You qualify for legal aid
  • You can afford a solicitor
  • Another better qualified agency can help you (such as a debt advice agency, Immigration Advisory Service, a Citizens' Advice Bureaux)

However, even if we feel that you ought to find assistance elsewhere, we can help by:

  • Finding other assistance for you
  • Assessing your eligibility for legal aid
  • Accompany you to a solicitor or other advisor to ensure your interests are protected

If you are unsure whether or not we can help you, please contact us in the normal way.