How Your Legal Cases Will be Handled
Once an appointment has been arranged you will be interviewed by two student advisors (or in some cases by a student alongside a solicitor volunteer from the law firm, DLA Piper). Please bring all relevant documents to this interview. All communications between you and your advisors will be in the strictest confidence, and your file kept in a secure place.
In order to ensure you the best possible service, no advice will be given to you at the first meeting. Instead the students will research your case and check their advice and any suggested action on your behalf with relevant staff members and an experienced solicitor, and in some cases also with other law firms. In addition to providing you with legal advice, students will write letters and otherwise communicate with others on your behalf, seek a settlement of any dispute you have, and if necessary conduct legal proceedings and argue cases in the Small Claims court and various tribunals, such as the Employment Tribunal. If they have no right of audience, they can help you prepare your case and accompany you to court to advise you as the case progresses.
The quality of advice is also ensured by extensive training provided by its Director, supervisors, and by various members of the legal profession.
If you have any problems with the service you receive, please contact our Director, Professor Donald Nicolson, with your concerns. Should you still be unhappy with the outcome, you may appeal to the Management Committee through him.
