On 9 August 2019 the Law Clinic held its annual away day in the Stenhouse Wing at Strathclyde University to discuss the aims of the clinic for the upcoming year.
Student advisors and staff members took part in team building exercises, brainstorming ideas, debated how to improve existing processes and made important policy decisions, all aimed at continuing the success of the law clinic.
The key aim of the Law Clinic is to provide access to justice to those who would otherwise go without; with this in mind, we used this as a starting point for our discussions.
The topics discussed covered a wide range of areas including client feedback and student experience. We analysed statistics gathered from both, focussing on changes we could make in order to maximise both the client and student experience.
All participants collaborated to create achievable action points for the year ahead. These action points will form the basis for the Law Clinic’s strategy in 2019/20.
One of the student attendees of the event, Kirstie Webb, reflected:
“The Away Day 2019 was extremely successful in determining specific action points that we would like to achieve in our 2019/20 strategy. Student advisors proposed some refreshing changes to be implemented in the year ahead regarding student engagement and our standard of service. It was inspiring to be part of such a productive day and hopefully these ideas will create a good foundation for our structure in the year ahead.”